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Ordering & Shipping
    Item Availability
    Shipping Methods & Costs
    Shipping Rules and Restrictions
    International Shipping
    Tracking Your Order
    Estimated Delivery Date

Item Availability

If a product is unavailable, we will be sure to update the website as soon as possible and put "OUT OF STOCK" on the product detail page. If an item is unavailable and is not noted so on the website, we will contact you immediately. Most items on our site are In Stock and ready to ship. Some items are either temporarily out-of-stock or require extra time for any cutting or sewing that may be involved, or anything being made overseas to your custom measurements.

In-Stock Items

Most orders for In-Stock items begin the order process as soon as your online purchase is completed. Your In-Stock item will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. You will not be charged for any item until it is shipped to you.

For example, if you order an In-Stock item on Monday that leaves the warehouse in 1-2 full business days, it will leave the warehouse by end-of-day Wednesday. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. Please note that business days are Monday-Friday, excluding federal holidays within the United States.

Special Order Items

Special Order items require some additional time before they can be shipped. Expected time is indicated on the Product Detail page. Your order will be shipped once your item is ready, your payment is approved, and the receiving address is verified. You will be notified of the status of your Special Order item by e-mail.