If a product is unavailable, we will be
sure to update the website as soon as possible and put "OUT OF STOCK"
on the product detail page. If an item is unavailable and is not
noted so on the website, we will contact you immediately. Most items on
our site are In Stock and ready to ship. Some items are either
temporarily out-of-stock or require extra time for any cutting or sewing
that may be involved, or anything being made overseas to your custom
Most orders for In-Stock items begin the
order process as soon as your online purchase is completed. Your
In-Stock item will be shipped once the item is located in stock, your
payment is approved, and the receiving address is verified. You will not
be charged for any item until it is shipped to you.
For example, if you order an In-Stock item
on Monday that leaves the warehouse in 1-2 full business days, it will
leave the warehouse by end-of-day Wednesday. After your order leaves our
warehouse, delivery times vary according to the shipping method you
select during checkout and the location of your shipping address. Please
note that business days are Monday-Friday, excluding federal holidays
within the United States.
Special Order Items
Special Order items require some additional
time before they can be shipped. Expected time is indicated on the
Product Detail page. Your order will be shipped once your item is ready,
your payment is approved, and the receiving address is verified. You
will be notified of the status of your Special Order item by e-mail.