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Customer Service Help Desk
Tracking Your Order
- Please allow 2-4 business days
for your order to ship out, or longer if you are getting something
custom made. Beaded jewelry, some sarong pins & hair
accessories are custom made for you. Please allow time for these
items to be made for your order.
- Check the website to see if you
ordered something special or custom made. For example, the White
Silk bridal set takes up to TWO (2) weeks for sewing + ship time to
your location. This is our most popular bridal set, and can me made
according to your height and general body size so that the outfit
fits you better.
- Check your e-mail. You were
required to enter an e-mail address during checkout; you will
receive an e-mail at the provided email address when your order is
received and when it ships out. The second email is from UPS'
Quantum View Notify, which will include your UPS Tracking Number. If
your order did not ship via UPS (i.e. USPS), you will receive a
manual email from us with your tracking number, if there is one.
- Contact us. If you still
have questions about your order, please
contact us via e-mail.
*Tracking information may not be
available for up to 48 hours after an item is shipped.